Our customers come from a wide range of backgrounds, and so do our people. By reflecting and celebrating diversity in our workforce, we’ve created an inclusive culture, which adds real value to our business.

When we talk about diversity, we’re not just paying lip service. It’s too important. Everyone  here is selected, promoted and treated on their aptitude and skills to do the job, irrespective of their gender, age, disability, race, religion & belief or sexual orientation. It’s a culture where everyone counts, in which the diverse range of backgrounds and perspectives makes us stronger, and helps us retain talented people and develop them to their full potential.

But what does this mean for you? In very real terms, it means nothing should hold you back.

We’re proud to promote equality & inclusion, including Opportunity Now, Race for Opportunity, Stonewall, Business Disability Forum, Employers Network for Equality & Inclusion, Women in Banking & Finance and Working Families.

We‘ve also received external recognition for our approach to supporting diversity, with the Two Ticks – ‘Positive about Disabled People’ accreditation and also being listed in The Times ‘Top 50 Employers for Women’.

Our Talent and Reward programmes support all our employees to deliver their best, and we provide a suite of benefits, including flexible working, childcare vouchers, on site gyms, and a 24/7 advice helpline to help our people balance their lives at work and home.

Working together

We all share the responsibility to treat each other fairly and with respect. Comprehensive training and carefully refined policies ensure together, our experiences are enriched by equal opportunity.

Listening closely

We provide support for candidates and employees with disabilities, have created rooms for quiet contemplation at our Head Office, and have established employee networks to identify and drive improvements.

Rewarding positivity

Our ‘Best People Boss Awards’ recognise those creating a more rewarding and supportive workplace. Line managers are nominated for support in areas including professional development and work/life balance.

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